Terms & Conditions
Booking confirmation
After booking, you will receive a booking confirmation and check-in info from Miðhraun via email.
Check-in
Check-in at the reception is available from 4 pm – 6 pm.
Self-check-in is available anytime after 4 pm. Please find the self-check-in info in your booking confirmation email.
Early check-in is available upon request and availability.
Check-out
Check-out is before 10:00 am.
Late check-out is available upon request and availability.
Please contact us before 10:00 am on the day of departure, and we will do our best to accommodate your request.
Payment – Accepted credit cards.
We accept all major credit and debit cards. Miðhraun reserves the right to charge credit cards before arrival.
Miðhraun is a non-smoking accommodation.
Dogs are allowed.
Dogs are welcome if the owner can follow our restrictions.
Dogs are not allowed on the furniture or beds, and they can not run freely outside.
Dogs are not allowed in our shared houses.
Cancellation Policy
Standard
You may cancel free of charge until seven days before arrival. We will charge the total amount of the reservation if you cancel 7-0 days before arrival. If you don’t show up, we will charge the total amount of the reservation.
Non-refundable
If you book at a non-refundable rate, you cannot cancel or change it.
How to cancel
To cancel your booking, please contact us directly via email lavawater@lavaresort.is or phone at +354-8933333. Cancellation is not confirmed until you have received a confirmation email.
Use of personal information
We use your personal information to provide and improve the service. We do not collect personal information unless you have given it to us directly by, e.g., booking with us.
When using the service, we may ask you to provide us with certain personally identifiable information that may be used to contact you or identify you. Personally, identifiable information may include but is not limited to your name, phone number, address, email address, other information (“personal information”).
Protection of privacy
Personal information is never handed to a third party without consent unless there is a court order. Your information security is important to us, but remember that sending data on the Internet or electronic storage method is never 100% secure. While we focus on using commercially accepted methods of protecting your personal information, we can not guarantee their complete security. Therefore the use of this site is your responsibility.
You have the right to know which information we keep and use and request to have it deleted. If you have supplied us with incorrect information, you can request that we correct it or remove it.
Cookies
We use cookies to measure visits to our website. Cookies are used for a variety of purposes, such as, for example, remembering to follow the path of the user through the site, safe settings the user has set, or for security purposes. The main purpose is to develop our website to improve the service and experience for site users. The IP address that is sent while visiting the website automatically receives anonymity and is therefore not traceable to the person. No attempts are made to link a visit to personally identifiable information.
Miðhraun uses a web analytics tool to measure the use of the website. This means that the time and date of visits to the site, the IP addresses of those who visit it, and what website visits are, type of browser and operating system, and what keywords users use to access the site as well as to find content within him.
Cookies from a third party (Google and Facebook) are used on https://lavaresort.is to analyze the use of the site in terms of the number of users and their behaviour on the website. You can find information on how these parties use cookies on their web pages.
Managing cookies
You can manage cookies saved on your computer, as it is possible to disable them in browser settings – Cookie Settings instructions.
Links to other sites
Our services may contain links to other sites we do not control. If you click on a third-party link, you will be directed to the third-party page. We strongly recommend that you review the privacy policy and cookie policy of each page you visit. We do not control and assume any responsibility for the content, privacy policies, cookie policies, or practices of any third party or third party service.
